Reduce fake orders

Confirm real orders. Stop repeat problems.

For WooCommerce cash-on-delivery stores that start with a phone number.

Reduce fake orders

See every new order in one list, check the customer’s past orders, and call or WhatsApp them.
Staff outcomes: confirmed, no answer, call back, cancel, or fake.
Block problem customers and repeated orders. Set daily limits, catch automated spam, and ask risky buyers to enter an SMS code.
Bangladeshi mobile-number checks, Bangla digits, and My Account login by SMS code.

Check how often a customer accepts deliveries using FraudBD.
Let customers confirm their order from a link in an SMS. Confirmed orders can then go straight to the courier.
bKash or Nagad advance payment for risky cash-on-delivery orders.
See how a phone number’s orders went at other participating Cartlum shops. Only a coded fingerprint of the number is shared, not the number itself.

You connect your own message, phone, and courier accounts. Those providers may charge separately. Features shown are for Free 0.29.0 and Pro 0.14.0.

Try the confirmation workflow

Call or message the customer, then record their answer. Try an outcome to see how the order card changes.

To confirmInteractive example

Everyday cotton shirt

Cash on delivery · Example order

Waiting for confirmation

Choose the answer you received from the customer.

Illustration only. No real orders are changed or messages sent.