Free vs Pro – Cartlum Free vs Pro – Cartlum
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The essentials are free. Pro takes them further.

Free 0.29.0 handles everyday recovery and order protection. Pro 0.14.0 adds advanced flows, couriers, and staff tools.

FeatureFree · 0.29.0Pro · 0.14.0
Cart capture, recovery links, call lists, per-cart couponsIncludedIncluded
One automatic SMS or email reminderIncludedIncluded
Order confirmation list and fake-order protectionIncludedIncluded
Order SMS, tracking, SMS login, and review requestsIncludedIncluded
Bangla, privacy tools, CSV, and webhooksIncludedIncluded
Up to 6 reminder steps and A/B testing—Included
WhatsApp Cloud API and ElevenLabs voice steps—Included
Smart coupons, scores, bundles, and win-back SMS—Included
Couriers, FraudBD checks, and customer self-confirm—Included
bKash/Nagad advance payment and fraud network—Included
Staff phone app and new-order notifications—Included
COD-aware Facebook Pixel and Conversions API—Included
Human-reviewed AI drafts and district/product reports—Included
You connect your own message, phone, and courier accounts. Those providers may charge separately. Features shown are for Free 0.29.0 and Pro 0.14.0.

Available today. Planned next.

Help with calls and daily store work.

Start with cart-recovery calls in Pro. Here is the direction for the next tools.

Available in Pro: AI cart-recovery calls

An AI caller speaks to shoppers in Bangla using your connected phone service. It saves a written record, sends the cart link by SMS if asked, and stops reminders when someone is not interested. You pay the voice and phone providers for usage.

Planned · First priority

AI order-confirmation calls

Call new COD customers and record confirmation, cancellation, or fake-order outcomes in Orders → To confirm. Uncertain answers should go to staff for review.

Planned · Next

Suggest products shoppers may like

Suggest products from the store’s own order history, with category-popular items as a fallback. Planned for product, cart, and thank-you pages, with automatic upsell selection.

No outside AI service or per-use AI fee is proposed.

Planned · Later

Find a product from a customer’s photo

Let staff paste a customer’s screenshot and find similar products. A customer-facing version can follow after accuracy is validated.

Expected to use a paid image-matching service and an initial scan of product photos. Similar products may be confused.

These three tools are planned, not included as available features. Scope, pricing, and release dates have not been announced.