More completed orders. Less chasing customers.

Cartlum Free · 0.29.0

The everyday tools for your WooCommerce store.

Bring shoppers back

• Saves the shopper’s items when they type their phone number at checkout. Works with standard WooCommerce checkout and CartFlows.
• Can ask for a phone number when a shopper is leaving or has just added an item.
• Send a link that brings back their items and any offered discount, ready to order.
• Follow up by SMS, WhatsApp, email, or phone. Connect your own SMS provider during setup.
• Staff call lists with call outcomes; optional coupons created separately for each cart.
• An order counts as recovered only if the customer was contacted first.
• See which products people leave behind and download your cart list as a spreadsheet.

Reduce fake orders

• See every new order in one list, check the customer’s past orders, and call or WhatsApp them.
• Staff outcomes: confirmed, no answer, call back, cancel, or fake.
• Block problem customers and repeated orders. Set daily limits, catch automated spam, and ask risky buyers to enter an SMS code.
• Bangladeshi mobile-number checks, Bangla digits, and My Account login by SMS code.

Automation

• Send one SMS or email reminder automatically. Choose quiet hours and a daily limit, and test it before contacting customers.
• Order SMS at each step and My Account order tracking.
• Ask buyers for a review by SMS. Their answers become reviews marked as coming from verified buyers.
• Share order updates with your other tools, including Zapier, Make, and Pabbly.

See your results and manage daily work

• Order outcomes by period, including delivered, returned, and cancelled orders; delivery success, fake orders stopped, and confirmations.
• Buy now, Order on WhatsApp, and Call to order product buttons.
• Full Bangla with a separate customer-language setting.
• Privacy tools and automatic deletion of old data.

Cartlum Pro · 0.14.0

Extra tools to follow up automatically and handle more orders.

Turn more interest into orders

• Follow up automatically in up to 6 steps, using SMS, email, WhatsApp, or an AI phone call.
• Try two reminder messages. Cartlum compares them and uses the better one once there is a clear result.
• Offer discounts to shoppers who are more likely to return because of them.
• See whether a shopper is new, returning, loyal, or often cancels.
• Offer “buy together and save” deals. Send a friendly SMS to past buyers who have not ordered for a while.

Check orders and send parcels

• Send parcels through Steadfast, Pathao, RedX, or Paperfly—one at a time, together, or automatically. Delivery updates come back to your store.
• Check how often a customer accepts deliveries using FraudBD.
• Let customers confirm their order from a link in an SMS. Confirmed orders can then go straight to the courier.
• bKash or Nagad advance payment for risky cash-on-delivery orders.
• See how a phone number’s orders went at other participating Cartlum shops. Only a coded fingerprint of the number is shared, not the number itself.

Help your team and see your results

• Let staff check orders and carts on their phone and get alerts when a new order arrives.
• Help Facebook count real cash-on-delivery purchases: wait before reporting a sale, and skip cancelled orders.
• Get help writing messages in English, Bangla, or Banglish. You review every draft before it is sent.
• See your results by district and by product.